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S. & L.|
Thank you Michael and Lora for making this such a smooth process! And thanks Jim for suggesting we check with Michael and Trident.
We can certainly say this was a pleasure. Thanks for endlessly answering my questions, and helping us start this new phase of our lives.
J. & B.|
Thank you for helping us understand the mortgage process better, and for helping our clients make their home purchase a reality. You took extra care to see that things went well on our end, and we thank you for that attention! We look forward to working with you to help people achieve their dreams of home ownership. Thank you!
Theresa, Thank you so much for helping me get through the "mortgage maze" the past several weeks. Your friendly attitude and patience with all my questions was appreciated and made the process less intimidating.
I truly want to thank you for your patience, guidance, and for the countless hours you put in to make this purchase work out. There’s no way I could have done this without you – your willingness to go above and beyond is so appreciated.
M. & J.|
Dennis, Thank you all so much for your help in finding and owning our new home. We truly appreciate your efforts and kindness in making this daunting process easier. Wishing you all the best in your next endeavors!
K. & K.|
I wanted to take a quick moment and let you know about my experience with one of your associates, Ruth Falcone.
My wife and I started out looking at options for a new home, how much we could afford, etc. In the span of less than 2 months, we went from a mere dream of moving into a bigger home, to the reality of making settlement this past Monday.
Ruth could not have been more attentive, approachable, easy to work with and quite frankly made me feel as if I were the most important client in the world to her-
She even provided us with assistance on an offer we wanted to make- and it was 1am.... I am not kidding. No matter what the question was, she was always there with the answer. Her dedication to her profession was what has enabled me to navigate this otherwise potentially stressful road to owning our dream house, and she made it easy.
She is, by far, not only very professional, knowledgeable, and easy to work with, but clearly took a true ownership in seeing us through this process-
I am a General Manager for Marriott International. I earn my living through making people happy, comfortable, making them feel at home when they are on the road, away from their true "home" , which is often stressful to travelers.
I have to tell you- Ruth is a rare breed. All too often people get shuffled through processes and are just another file on a desk-
What you have in Ruth Falcone is a true treasure & I felt the need to share my experience with you both-
Have a great evening & thank you.
C. & J. |
Mike, Thank you so much for all of the time and energy you spent preparing us and executing our mortgage for our very first home. Your responsiveness and wealth of knowledge made us feel at ease and confident as we worked through the (at times) very confusing process! We have already recommended you to a co-worker! Many Thanks
Thank-you so much!
Purchasing a home for the first time is very daunting, but you and the team at Trident Mortgage made it so easy and seamless.
I really appreciate the hard work and dedication it has taken to complete the loan in such a short time.
I'm so excited to be a home owner and thank-you for making it possible!
I just wanted drop you a note letting you know what a great job Ryan, Jim Lavin, Jeremy Durkin and team did on our recent home purchase.
I have to say, I was a little skeptical about using one agency for all of the different facets of the purchase but doing so turned out to be a great decision. Everything ran extremely smoothly and took all of the burden off of our shoulders.
Your team was very responsive, communicated clearly and was very organized. I would definitely recommend to my family and friends. Thanks again.
I wanted to thank you for all your help with the mortgage. I am very thankful that everything went so smoothly. I appreciate your conscientiousness in moving our application forward. We love the house.
Jason Madden from Trident Mortgage provided excellent and very professional customer service. His response to all questions throughout the mortgage process was immediate. Explanations and communications as to what was needed, and what steps were next, were clear and concise. I highly recommend Jason.
M. & J. D.|
John did a tremendous job in explaining the mortgage process and was very patient in explaining things that we could not understand. He's very down to earth and very knowledgeable on his field. I'll recommend him to anyone I know.
S. & S. G.|
John has been exceptionally prompt and helpful in resolving all our doubts.
M. & M. B.|
We wanted to thank you for the hard work and level of professionalism that you put in to get us our first mortgage and house. Please keep up that kind of service.
It was a pleasure to work with John. He was extremely professional throughout the entire process. He was also extremely friendly and when things got a bit overwhelming, he helped put us at ease. We really appreciate everything he did for us.
John was superb in acting as our mortgage consultant. Because of John the activities involved in obtaining a mortgage and settling on a purchase moved smoothly,quickly, and painless.
I have heard many horror stories about the mortgage process, but you made everything so smooth and easy that the mortgage went through before I had a chance to worry. Also, every question I asked was answered quickly and courteously.
We approached Jason looking to reduce our expenditure and shorten the term of our mortgage. From beginning to end, Jason held our hands and made the experience completely painless. Execution was flawless.
B. & A.|
Jason and his team went above and beyond to provide me with the best refinance options available and making sure my loan closed on time. I always my loan was priority #1 to him and was able to keep constant contact with him regarding any questions or concerns that would arise. My refinance situation was not an easy one, and without him, I don't think my refinance closes on time, or even gets done at all.
Jason and the rest of the Trident team were a pleasure to work with in closing my loan. He was very responsive to my emails and questions and worked with me to find the best solution to my unique situation in my refinance. He is very knowledgeable in what he does.
G. & M.|
The process of purchasing our first home had its share of highs and lows, and without exception, it was always exhaustive and exhausting. We cared deeply about doing it right and as such felt blessed to have landed someone like Jason as our mortgage specialist. He was exceptionally thorough and very focused on helping us from start to finish. The customer service offered would be hard to match elsewhere.
When Jason didn't have an answer to a question of ours (which was rare), he didn't flub a reply or shrug his shoulders. He took the time to find the right response and chose to be honest. As an example of the lengths Jason will go to help make a couple's home-buying process a much easier one, he even pulled off the highway and into a random restaurant parking lot, logged onto his laptop, and gave us rates as we debated whether to lock in the mortgage. That's the kind of real estate professional he is.
I have to say times have changed since my last mortgage 2004. I had only a part time job and a check for down payment! Thank you for making this a smooth process. I would definitely recommend you to all my family and friends.
M. & A. C.|
Our sincere thanks for your help and expertise regarding our first home purchase.
We appreciate your willingness to answer questions and patience during the whole process. Thanks again for making this a smooth experience; we are very happy!
Dana was a plesure to work with. Being a first-time homebuyer, he walked us through every process and went the extra mile to make sure we were happy. I would recommend Dana to anyone looking to purchase a home.
Well done from start to finish. This is my second mortgage with Dana and his team in the past year.
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