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Testimonials

G.W.

September 30, 2018

Simply said, the easiest and smoothest transaction I have ever had. Thanks to all that made this possible.


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M.M.

September 30, 2018

Rock solid customer service and handling of settlement by the Trident team. The client felt well served and taken care of.


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S.W.

September 29, 2018

Trident is the best!


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E.F.

September 29, 2018

Loan officer took the time to explain the entire process and provide detailed rationales . Answered all questions and was very patient and pleasant.


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M.L.

September 28, 2018

Everything is streamlined and the people are on top of the transaction through the entire process. Open communication every time and friendly.


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B.N.

September 27, 2018

The team at Chestnut Hill walked my clients through every step of the mortgage process. They helped find the best type of mortgage to fit my client's needs. They were very patient with my first-time buyers and gave them information they could understand to help them make the right decisions. It is always a relief to me when my buyers choose Trident Mortgage as I know the transaction will run smoothly right to the day of settlement.


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W.S.

September 26, 2018

As a realtor, I always recommend Trident mortgage to my clients because they are readily available, provide a quality service and they are always friendly no matter what time of day I need assistance. So when I had to choose a mortgage company for the purchase of my personal home with my family, it was a no brainer.


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J.H.

September 26, 2018

I'm always confident that my clients will be given the attention, guidance, and superior service
required for a successful settlement.


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V.C.

September 25, 2018

It was a smooth process from the beginning all the way through settlement. I recommend using Trident when looking to buy or sell!


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C.G.

September 22, 2018

Excellent service in general. Very quick responses, also from other team members if the contact person is not available. The team seems to be informed about the project and its status.
Availability after hours: Very good as many of these things can only be clarified while sitting in front of own documents and computer, i.e. when I am out from work.
All documents throughout the process were without mistakes, unclear items have been clarified and corrected. Exchange with involved parties like attorney was also very quick.
Electronic support very helpful and the tools very good (docusign, the secured Trident email). Thank you Trident team for the support and bringing us through the process!


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D.L.
9/22/18

The professionalism and personal care was beyond expectations.


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I.A.

September 21, 2018

Ease of communication with all of Trident. We were so impressed with the process of clearing conditions, constant communication and early ability to close. My husband and I are agents with the company and investors; our FSBO [For Sale by Owner] sellers even commented on how amazing their service was. Barry Wallace was a perfect loan processor who went above and beyond to help us.


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E.N.

September 21, 2018

Once again Trident Mortgage and closing services went above and beyond their required service for me to have a very smooth closing. With a short time to deliver (about ten days from receiving the request), the Title was processed and all details handled in an outstanding manner.

In spite of the rush when the Buyer asked for an early morning close, again the request was met with "we'll manage" even though some staff are on vacation. I greatly appreciate this outstanding group of people.


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F.E.

September 20, 2018

Would recommend to anyone looking to buy a house


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M. & J.R.

September 19, 2018

Very good experience. Everyone did an excellent job for us, especially as it was a long distance move. We were extremely pleased. Thank you!


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M.A.

September 18, 2018

I appreciated your keeping me updated on all aspects of the process and the careful explanations at closing.


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C.G.

September 15, 2018

I love that everything is done correctly and in a timely manner and that we always close on time, as scheduled!


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A.S.

September 14, 2018

Everyone was very friendly. It was a family atmosphere.


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K.R.

September 14, 2018

Trident provides a thorough pre-approval process and good client communication throughout the home purchasing process.


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M.B.

September 14, 2018

As a first time home buyer I had a lot of questions. The Trident staff were extremely patient and clear in answering my questions.


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K.B.

September 12, 2018

Loan officers are friendly and always available to answer questions. They even saved me money! They were not pressuring me to go with them unlike others who pressured me to take their offer right then and there.


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A.A.

September 6, 2018

The people are top notch! Everyone is very knowledgeable, available and truly care about taking care of the client.


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J.F.

September 5, 2018

Communication (updates and information throughout the mortgage application and approval process for clients) kept me in the loop for a smooth transaction. Thank you!


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M.L

September 4, 2018

Everyone was very friendly and helpful with the home buying and mortgage process.


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J.B.

September 4, 2018

Everyone was very helpful and instructive with responses that were quick and to the point and solid advice throughout the process.


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