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I wanted to take a minute to let you know what a fabulous job our Trident mortgage consultant, Matthew Matz, has done for me. I was involved in a transaction as the listing agent. The buyer was trying to obtain a loan through a local mortgage broker. The broker 'shopped' the buyer's loan to several lenders and finally got an approval with a sub-prime lender at 11.5% interest. Understandably, the buyer declined those terms. The seller (DuPont) had extended the settlement date three times already, and I knew they would not agree to another extension. When the co-broker (Re/max) said his client was going to try another mortgage company I insisted that it be Trident. The buyer met with Matthew at 3 PM on Wednesday, we had an approval at noon on Thursday, and we settled on Friday at 4pm! 49 hours from application to closing! I don't know if that is a record for Trident but it certainly was for me! Even though this loan had some challenges, Matthew was able to overcome those obstacles and got this buyer approved at 6.5%. Needless to say, the buyer was ecstatic, the co-broker was astonished and the attorneys office was amazed. I was shocked and delighted. Chances are we probably would have lost the listing if Trident hadn't been able to save the day. Please extend my sincerest thanks to everyone behind the scenes who was instrumental in getting this done so quickly.
J. & J.M.|
Robin - just a note to say thank you for all your kind help throughout our mortgage process. Your professionalism and patience made a normally frightening experience smooth and easy. Thanks so much!!
Thanks for all of your help during the home buying process. I am grateful that I have a nice home and I owe a lot of thanks to you and your long hours.
J.M., Attorney at Law |
On behalf of my family, we wanted to thank you for all your help in culminating the purchase of the [...] condo. I am fully aware that it took a great deal of time, effort and energy on your part.
[We] want to thank you for all of your hard work in getting us the mortgage approval. You went WAY beyond the call of duty and it was greatly appreciated.
We experienced difficulty with the mortgage on the purchase of our previous home as well as the refinancing. With Alex and Trident we were amazed at the courtesy, responsiveness and efficiency we received. Thank you for a job well done!
K. & D.N.|
Alex - Thank you so much for all your help with getting our mortgage and for returning my calls so promptly. Also, your assistant Stephanie was a wonderful processor to work with - very pleasant. We hope to work with you in the future. Thanks again!
Mr. & Mrs. K.S.|
Thank you so much for all of your hard work and hours spent in helping us find a way to finance our home. We are so excited to start our new chapter in Philadelphia and we have you to thank for that. Keep doing the great work that you do!
"The service we received from Alex Reilley was excellent. Our loan was processed quickly and everything was completed in time for settlement. Alex kept us informed throughout the whole process and explained everything clearly. We would definitely recommend Alex and Trident to others, and will continue to use them in the future."
Kennett Square, PA
"Now that all the 'dust has settled,' I wanted to let you know how much I appreciate the work you did in arranging for a mortgage on my new home. To say that you went above and beyond is an understatement. You handled the myriad of details, best laid plans gone awry and other issues that popped up as a result of my relocation with complete professionalism, humor, and amazing energy that continually diffused a very hectic and difficult situation. To say 'thanks' for what you've done seems inadequate. It was a pleasure working with you and I will certainly recommend you to associates buying homes in the Philadelphia area. Thanks for everything."
Todd Beal of Trident Mortgage provided excellent mortgage advice and secured us a very competitive ARM mortgage. This was all the more difficult given the fact that we came from Europe with no Social Security number, US credit history, etc. Todd is an extremely pleasant, competent and energetic mortgage professional who 'simply made it happen' despite many obstacles arising from our non-US status. We experienced super-responsive service and human engagement which was well beyond the call of duty - no "heavy selling" but real valuable advice, resulting in a very competitive mortgage. We would warmly recommend Todd to anyone in our situation.
I have done three mortgage transactions with Bill over the past 12 years, and he is the consummate professional. He takes nothing for granted. He is genuinely concerned that his clients are comfortable and informed during the entire loan process. Whether you are new to the mortgage process, or a seasoned veteran, Bill can speak your language.
Kent is excellent at what he does! He is professional, caring, and extremely knowledgeable.
Bill has been a tremendous asset to us both during and since our home purchase. He is always cheerful and addresses our questions honestly, reliably, and efficiently.
J. & E.C., First-time homebuyers |
"Bill, you were very kind and patient with us, got us a good interest rate, and were very helpful at settlement. We thank you and will be sure to recommend you if we know of anyone who is looking for a good mortgage consultant."
Kent is a top notch loan officer - he got me a competitive rate with no hidden costs or misleading information. And, he maintains honesty and integrity.
The service from you and your staff was terrific! Very smooth and I appreciated the follow-up, especially in a situation where we were buying something that was a couple of hours away from our home. I would definitely recommend you to others interested in purchasing real estate at the Jersey Shore!
This was our second closing with Kent, and we were very pleased. He is very knowledgeable and organized. We would definitely do business with him again!
I want to thank you for the unbelievable job you did to pull together the closing for this property. Your efforts were far above normal in helping me get the deal to the table on time, even though you only had 24 hours to get it done! The buyers were happy, the seller was happy, and I was very, very happy. Please pass along my thanks to all of the people at your office who undoubtedly stopped what they were doing to get this done. Their efforts are greatly appreciated and will not go unnoticed in the future.
This is a long overdue to thank you. I want to let you know how grateful I am for all that you did for me leading up to the settlement of my home. I am especially grateful for your 'listening ear' when I was at my wit's end. I truly appreciated it.
A. & A.E.|
I am not sure that "thank you" really conveys our feelings. [We] are extremely grateful for all you have done for us, this time and always. It is your extraordinary service, patience and grace that got us all through this stressful time. We sincerely appreciate all the thought, effort and energy you put into our transaction. You certainly went an extra 100 miles for us, above and beyond what any call of duty would require. We are proud and honored to be your clients. With sincere heartful appreciation...
"Kent has shown the ability to respond quickly and professionally to the urgent needs of my clients during times of high stress and anxiety."
L & B|
"Sally - [We] are so very grateful for all your help and hard work, and for caring enough to stop me from making a terrible financial mistake."
C., A., D., & E.|
"Sally - We can't thank you enough for all you have done for us! You are great in your profession. Thank you for guiding us and being patient with us. We appreciate all your help and wish you only the best! Take care.
"Sally, thanks so much for your patience and support. I am doing great and loving my home. You truly helped to make the process painless. God bless and have a wonderful summer!"
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