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D., L., L., & M.S.|
You'll never know how grateful we are for everything you did to help us. You've made our dream come true!
"Babs - I was actually feeling sentimental about my apartment (3rd floor, 26 steps up) and old neighborhood, until I awoke today to second-hand smoke from the 2nd floor (at 6am), and a cold shower. Since I saved on my own and got money back and the house to boot, it’s like I hit the lottery - and you got me the ticket! How can I ever thank you enough? There is absolutely no way I could have made it this far without your help and persistence. You went above and beyond the call of duty. Thank you, Thank you, Thank you!"
L.H., B. J., & J. H.|
Thank you so much for everything you did to get us into the new home. We are incredibly grateful for everything.
Wow, I just wanted to let you know how FANTASTIC our transaction was! Matthew Matz was tremendous! He got us cleared to close in record time and made our seller's mortgage company look like the Keystone Cops!!
Matt's communication style was perfect from start to finish! His timing on every detail was spot on!
The entire settlement was flawless, we are SO grateful [our friend] recommended Matt to us.
I also wanted to say special thanks [...] for our exceptional interest rate!! Every time we make a payment we'll be thinking about our good fortune! I can't thank you enough.
C. & B. D.|
Mike it was a joy to see you again today. You and your staff make what can be a complicated process easy. And as I mentioned to you, we did not consider another competitor as our family has always been more than satisfied with your service and overall responsiveness. It’s so nice to experience the high level of customer service that you have continued to maintain over the years. With every good wish!
K. & C. M.|
Dear Jake, Thank you very much for your help and time throughout this entire process. We are both so grateful for your knowledge and patience as we had to navigate through some unexpected hurdles! We would love to write a formal review and sing your praises. Thank you again, we are most appreciative.
M. & M. G.|
Hope all is well! It has been one week since settlement and we just once again wanted to say thank you for helping us through the mortgage process. We are very happy that Dan recommended you as you smoothly moved everything along and made this as painless as possible for us! Thanks for timely answering all of our questions and putting our best interests first. Hope you have a great 2017!
M. & S. S.|
Theresa, CJ and Jennifer, Thank you for being such a wonderful team. We appreciate all of your help and patience throughout the entire process. Best wishes and happy holiday season.
All our thanks, Meaghan and Steve S.
N. & A. P., First-time Homebuyers |
"We were very intimidated by our first-time home purchase, but after meeting with Jason we both felt much more comfortable about the process and how it would work. Jason provided answers to all of our questions with patience (and we did ask a lot of questions). We were also very impressed with how easy he made the process by always explaining the next step so we were never unsure of what was going on. Thanks Jason!"
M. H., REALTOR |
"I demand customer service over and above the norm. I also must be assured that the rates, terms and loan programs my clients get are the best possible. Jason has never let me down in either of these requirements. On top of the great service and rates, he is very timely in his responses to any questions and is proactive in his loan status updates from preapproval to closing."
I am so pleased with the way Larry handled the purchase of my first home. I entered the process uninformed and a little nervous. After our initial meeting, and then throughout the entire process, I found myself feeling very comfortable and informed. I will not hesitate to refer Larry to anyone needed his services, and he will be the first one I call in the future. Keep up the good work!
The P. Family|
Matthew, Thank you so much for all your hard work in making my family dreams come true! You and your team are our heroes! You made a way for us, and my family and I will forever be grateful. Thank you again, our gratitude will forever be etched in our hearts.
S. & L.|
Thank you Michael and Lora for making this such a smooth process! And thanks Jim for suggesting we check with Michael and Trident.
We can certainly say this was a pleasure. Thanks for endlessly answering my questions, and helping us start this new phase of our lives.
J. & B.|
Thank you for helping us understand the mortgage process better, and for helping our clients make their home purchase a reality. You took extra care to see that things went well on our end, and we thank you for that attention! We look forward to working with you to help people achieve their dreams of home ownership. Thank you!
Theresa, Thank you so much for helping me get through the "mortgage maze" the past several weeks. Your friendly attitude and patience with all my questions was appreciated and made the process less intimidating.
I truly want to thank you for your patience, guidance, and for the countless hours you put in to make this purchase work out. There’s no way I could have done this without you – your willingness to go above and beyond is so appreciated.
M. & J.|
Dennis, Thank you all so much for your help in finding and owning our new home. We truly appreciate your efforts and kindness in making this daunting process easier. Wishing you all the best in your next endeavors!
K. & K.|
I wanted to take a quick moment and let you know about my experience with one of your associates, Ruth Falcone.
My wife and I started out looking at options for a new home, how much we could afford, etc. In the span of less than 2 months, we went from a mere dream of moving into a bigger home, to the reality of making settlement this past Monday.
Ruth could not have been more attentive, approachable, easy to work with and quite frankly made me feel as if I were the most important client in the world to her-
She even provided us with assistance on an offer we wanted to make- and it was 1am.... I am not kidding. No matter what the question was, she was always there with the answer. Her dedication to her profession was what has enabled me to navigate this otherwise potentially stressful road to owning our dream house, and she made it easy.
She is, by far, not only very professional, knowledgeable, and easy to work with, but clearly took a true ownership in seeing us through this process-
I am a General Manager for Marriott International. I earn my living through making people happy, comfortable, making them feel at home when they are on the road, away from their true "home" , which is often stressful to travelers.
I have to tell you- Ruth is a rare breed. All too often people get shuffled through processes and are just another file on a desk-
What you have in Ruth Falcone is a true treasure & I felt the need to share my experience with you both-
Have a great evening & thank you.
C. & J. |
Mike, Thank you so much for all of the time and energy you spent preparing us and executing our mortgage for our very first home. Your responsiveness and wealth of knowledge made us feel at ease and confident as we worked through the (at times) very confusing process! We have already recommended you to a co-worker! Many Thanks
Thank-you so much!
Purchasing a home for the first time is very daunting, but you and the team at Trident Mortgage made it so easy and seamless.
I really appreciate the hard work and dedication it has taken to complete the loan in such a short time.
I'm so excited to be a home owner and thank-you for making it possible!
I just wanted drop you a note letting you know what a great job Ryan, Jim Lavin, Jeremy Durkin and team did on our recent home purchase.
I have to say, I was a little skeptical about using one agency for all of the different facets of the purchase but doing so turned out to be a great decision. Everything ran extremely smoothly and took all of the burden off of our shoulders.
Your team was very responsive, communicated clearly and was very organized. I would definitely recommend to my family and friends. Thanks again.
I wanted to thank you for all your help with the mortgage. I am very thankful that everything went so smoothly. I appreciate your conscientiousness in moving our application forward. We love the house.
Jason Madden from Trident Mortgage provided excellent and very professional customer service. His response to all questions throughout the mortgage process was immediate. Explanations and communications as to what was needed, and what steps were next, were clear and concise. I highly recommend Jason.
M. & J. D.|
John did a tremendous job in explaining the mortgage process and was very patient in explaining things that we could not understand. He's very down to earth and very knowledgeable on his field. I'll recommend him to anyone I know.
S. & S. G.|
John has been exceptionally prompt and helpful in resolving all our doubts.
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